Behind Every Step: How Our Patient Navigation Team Makes Health Care Personal

🌟 Real People. Real Impact.
At the Chairman of Free Clinic, we know that quality health care is more than just the services we provide—it's the people who guide you along the way. One of those people is Kim, a standout member of our Patient Navigation Team, whose recent glowing review says it all:


“Kim is very friendly and helpful. She’s very professional! Had a great experience there! I highly recommend this place—especially Kim!”


Kim and her team serve a vital purpose: helping patients bridge the gap between temporary free clinic support and more permanent health solutions.


🧭 What Is a Patient Navigator?
A patient navigator is someone who helps individuals overcome barriers in the healthcare system—whether it’s understanding insurance options, following up after hospital visits, or helping patients connect to outside specialists when care needs go beyond the clinic.
For many of our patients, this team becomes a lifeline. They:

• Assist with enrollment in insurance programs

• Provide personalized care coordination after hospital discharge

• Ensure patients have access to follow-up appointments

• Explain next steps in a clear, friendly way
  
  
  🤝 Building Trust Through Compassion
  What makes Kim stand out? It’s her commitment to listening, supporting, and empowering each patient. Her professionalism builds trust, and her kindness helps patients feel seen, safe, and supported.
  It’s why patients don’t just leave with forms—they leave with confidence and a plan.
  
  
  📞 We’re Just a Call Away
  Have you received a call from 856-528-8857? That’s us—reaching out to support your next step.
  Whether it’s helping you apply for health coverage, find a follow-up provider, or simply understand what’s next—we’re here for you.
  
  
  💬 Your Experience Matters
  If someone from our team made a difference in your journey, we’d love to hear your story.
  
  🌟 Leave us a review or share your feedback—because your voice helps others find care too.
  
  
  Ready to take the next step in your healthcare journey?
  Call us today or speak with Kim and the navigation team during your next visit. You’re not alone—we’ll walk this path with you.